999 Medical Outpatient and Diagnostic Centre allows patients to access “one-stop shop” medical services via a unique partnership of local clinicians working alongside specialist providers of medical support services.

• Private GP
• Private Consultants
• Integrated Medicine
• Diagnostic Outpatient Centre

The centre is constantly increasing the wide range of services we offer, from a cardiology department and Well Woman Centre to the very best psychiatric care. Its continuing success is based on the extensive medical care available, where patients are looked after every step of the way; from the initial diagnosis, throughout the treatment and on to a full aftercare service.

Statement of Purpose

The 999 Medical & Diagnostic Outpatient Centre is an independent clinical unit, with a wide diversity of different specialties and specialists delivering an effective health care service for the needs of the local population, “all under one roof”, offering “a one stop shop”.

We are committed to providing the best possible medical care in a safe and caring environment, sensitive to the needs of individuals and families, with access to the latest and most effective medical diagnostics.

As a dedicated multidisciplinary team, we work together to create a friendly and reassuring atmosphere, and to maintain the highest standards of safety, satisfaction and service.  We are continually developing our professional knowledge and skills to deliver the service our patients expect and deserve.

999 Medical – providing a “total healthcare solution” for your family.

• Caring
• Holistic
• Care for the entire family
• Local
• Delivered by a multidisciplinary team – consultant specialists (most of them working within NHS teaching hospitals)

Registered Provider: Dr Eric Ansell

Dr Eric Ansell born and bred in Liverpool.  He attended Liverpool Medical School.  He continued to work in hospital medicine in the fields of cardiology, respiratory, general and accident and emergency medicine in Manchester then London. Whilst continuing to work as a clinical assistant in cardiology, he developed the concept and worked as a GP in the accident and emergency department at the Royal Free Hospital, London.  At the same time, he also worked in general practice.  Today, he still works as an NHS GP Principle in North London. He is a GP lead representative for the federative working and development of working in neighbourhoods and local clusters of GP practices for West Camden GPs in association with the LMC.

Registered Manager:     Dr Eric Ansell

Complaints/Significant Events/Suggestions

The Centre always aims to provide patients with the very best in quality and care.  If patients have any complaints, suggestions or concerns about the services provided, he or she should speak to a member of staff who will direct them to either the PM, administrator or secretary of the specialist in order to further evaluate and deal with this in either a formal or informal matter according to the centre’s complaints policy.   Patients should inform staff as soon as they can so that most issues can be dealt with quickly and informally. 

If patients are not happy with how they have been dealt with, they are then given the opportunity to make a formal complaint in writing so that it can be investigated further.  All complaints will be recorded and investigated.   The centre will acknowledge the complaint within one working day and aim to resolve it within 20 days.

Significant events are discussed at the Monthly Management Meetings, recorded, investigated, actioned and minutes.